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Archive for the ‘features’ Category


 

 

7 Steps to Measuring Your Brand’s Social Media Health

Maria Ogneva is the Director of Social Media at Attensity, a social media engagement and voice-of-customer platform that helps the social enterprise serve and collaborate with the social customer. You can follow her on Twitter at @themaria or @attensity360, or find her musings on her personal blog and her company's ...
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25 Essential Social Media Resources You May Have Missed

If you've some catching up to do this weekend, we've got a list that's hot and fresh from the Mashable HQ kitchen. This is your one-stop shop for all the resources you might have missed.In the social media department, you'll find some useful tools to track those pesky TwitterTwitter unfollowers, ...
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Top 10 Twitter Trends This Week [CHART]

If you think teens aren't a chatty demographic on Twitter, think again. We've seen many teen culture trends hit the top of the charts over the last few months, and this week, Fox's Teen Choice Awards dethroned Inception, which had carried the top spot for nearly a month.The explosion of ...
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5 Tips for Dealing with Complaints on Twitter

Megan Berry is Marketing Manager for Klout, the standard for online influence. She also blogs at The Huffington Post and Brazen Careerist. You can follow her on Twitter at @meganberry.Every business, blogger, and the rest of us on social media have experienced it: someone just called you out on TwitterTwitter ...
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15 of the Funniest Facebook Questions [PICS]

Since the launch of Facebook's new "Questions" feature which lets you crowdsource answers from your social circle, we've been dying to see just what is being asked.As we suspected, Facebook Questions turns out to be a pretty good source of humor, and during our browsing we came across some funny ...
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HOW TO: Get Tweetable Moments from Your Presentations

Dan Zarrella is a social media and viral marketing scientist. You can read his blog and follow him on Twitter. Be sure to attend Dan's free webinar, The Science of Presentations on August 19th, and download the accompanying eBook.TwitterTwitter is here to stay but there is some science to creating ...
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